Privacy Policy

Privacy Policy

Change log

May 25, 2018 – Updated language of the policy to be more user-friendly, specifically outlining requirements in preparation for meeting the GDPR.

Who we are

Little Composers develops educational music apps and publishes online music lessons for kids. You are welcome to contact us for any privacy related questions via our support page

Who We Share Your Data With

We do not sell our users’ private personal information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.

What Personal Data We Collect And Why We Collect It

Registered Users

If you create an account on our site, you will be prompted to select a Username and provide your Email Address. When choosing a Username, we strongly advise you not use or include your real name. Usernames cannot be changed.

Your Username and Email Address are stored in the website’s database. Your Email Address is used to send you an email with a link to set your password or to send you an email with a link to reset your password in the event you forget your password.
If you take one or more of our online music classes, you will receive and email if you finish a module as well as when the next module is available. You also receive automated emails with you complete a quiz and when you finish the course. Do not enroll in our music classes if you do not wish to receive these emails because our LMS (learning management system) will not function without sending the above mentioned emails.

You may optionally complete your Profile by providing your First Name, Last Name, Website (URL) and/or Biographical info. These additional details are also saved in the website’s database. You may edit these details, and your Email Address, in your Profile at any time. You may also choose how your name is displayed (your Display Name) to visitors to the site (e.g. in comments you create) in your Profile.

Your Username, First Name, Last Name and Email Address are accessible by employees on the site.
For users that register on our site, we also store the data they provide in their profile indefinitely. All registered users can see, change or delete most of that data at any time except their login name/nickname via the profile page.

Publishing Content (Comments, Pages, Posts, Forums)

When members leave comments on one of our pages we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Comments may require manual approval by one of our employees or site owners. If you leave a comment on a site you may opt-in to saving your name, email address and website in cookies so we can recognise you as a commenter. These cookies will persist for one year.

Additional spam detection is provided by Automattic/Akismet. The Automattic privacy policy is available here: https://automattic.com/privacy/
Published content and comments are stored indefinitely unless deletion/removal is requested by the original author.

Some forum posts and replies are public unless a registered member posts in a closed "student only support forum". When you create a topic or a reply, we collect your logged in account data, and the IP address where the post came from. The IP address is only visible to our support staff.

Email/Contact Forms

We use Gmail to process all internal email and communication with our customers. Google’s privacy policy is available here: https://policies.google.com/privacy

Members or visitors that email us, or use any of the contact forms on our websites, will have their email address, IP address, and any data provided in the contact form or body of the email stored in gmail.

Analytics

We use Google Analytics for tracking visitors and aggregating information about the traffic to our websites. The Google Analytics privacy policy can be found here: https://policies.google.com/privacy
You can learn more about how to opt-out of tracking in Google Analytics here: https://tools.google.com/dlpage/gaoptout/

Marketing Campaigns

We use email marketing to communicate with customers and potential customers from time to time. All email lists and campaigns are “opt-in” meaning we will not send you these sorts of emails unless you indicated that you wish to receive them during signup or other interactions on our website.

We may send you “system” emails, such as password reset requests or payment notifications/receipts even if you have not opted-in to email marketing lists.

All marketing emails sent by us will include an unsubscribe link in the footer of the email. Emails sent to you may also include standard tracking, including open and click activities.

We use MailChimp for email marketing. Mailchimp’s privacy policy is found here: https://mailchimp.com/legal/privacy/

We may utilize social media and web advertising campaigns. These service providers use cookies on our sites and/or pixel tracking to serve ads across the different platforms.
Google AdSense & DoubleClick: https://policies.google.com/privacy
Twitter: https://twitter.com/en/privacy
Facebook: https://www.facebook.com/about/privacy/

Paying Customers

For payment transactions, we use PayPal and Stripe. PayPal’s privacy policy can be found here: https://www.paypal.com/webapps/mpp/ua/privacy-full Stripe’s privacy policy can be found here: https://stripe.com/us/privacy

If you purchase using PayPal, we ask for:

  • Email Address: So we can deliver our products and contact you if needed.
  • First Name: To personalize your account experience.
  • Username: So you can log in to your account to ask questions or download our products.

If you purchase using your credit card, we ask for all of the above, and:

  • Credit Card Information: So we can process your payment.
    This data is sent to Stripe, and is never stored on our server.

You're also asked if you'd like to receive email updates and news. If you check this box, your information will be added to our MailChimp list.

What Rights You Have Over Your Data

If you are a registered member or have left comments on our site you can request to see or download the data we have about you.

Typically for visitors that have left comments, the data will be their email address, any IP addresses assigned to them at the time of leaving the comments and the user agent strings of the browsers they used. The rest of the data is public as published by the visitors.
For registered users or paying customers, this will also include profile information and download/payment histories.

You can also request “to be forgotten” and we will erase any personally identifiable data we have about you. Of course, this excludes data we need for administrative or security purposes or if we are required by law to retain some of the data.

An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should contact us via the support page

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Your personal information such as name, email address and country you reside in will be collected when you register.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

What Data Breach Procedures We Have In Place

Should any event occur where customer data has been lost, stolen, or potentially compromised, our policy is to alert our customers via email no later than 48 hours of our team becoming aware of the event. We will also report such incident to any required data protection authority. We will work closely with any customers affected to determine next steps such as any end-user notifications, needed patches, and how to avoid any similar event in the future.

Privacy Policy Changes

Although most changes are likely to be minor, Little Composers may change its Privacy Policy at any time.